How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence
Jack Griffin
An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: •Building leadership vocabulary •Establishing ground rules •Projecting credibility •Avoiding day-one mistakes •Handling crises and criticism •Motivating and inspiring •Making meetings work
Tahun:
2010
Edisi:
1
Penerbit:
Prentice Hall Press
Bahasa:
english
Halaman:
256
ISBN 10:
0735204470
ISBN 13:
9780735204478
File:
PDF, 1.14 MB
IPFS:
,
english, 2010
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